Contact

For product or order questions, include the item name or order reference and a short description of what you need. Do not include passwords or payment-card information.

Customer care

Monday to Friday, 8:00 a.m. to 5:00 p.m. Eastern Time (America/New_York). We usually reply within one business day.

Order cutoff: 3:00 p.m. Eastern Time, Monday through Friday. Orders received after the cutoff enter the next business-day handling window. This is not a promise of same-day dispatch.

The published address is for correspondence. Contact customer care for instructions before sending any return.

• support@viventeatelier.com